State Farm® Insurance Agent Melissa Eldridge
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Walker
August 29, 2025
5
out of
5
rating by Mary Walker
"Absolutely thrilled with the representative, CeCe Shepherd, at the office. She was extraordinarily helpful, patient, respectful and thorough. I asked a lot of questions, and she answered and explained everything to my satisfaction. I could not have been more pleased with the encounter."
We responded:
"Thank you so much for the thoughtful review, Mary! I'm so glad to hear CeCe took great care of you. We appreciate your taking the time to share your insurance experience and are always here if you need anything! Kind regards, State Farm/ Melissa Eldridge Agency"
Ashley Salyers
August 22, 2025
5
out of
5
rating by Ashley Salyers
"Customer service was great. Quick, efficient and most important my policy is now affordable. Thank you"
We responded:
"Ashley, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! Best regards, State Farm/ Melissa Eldridge Agency"
Mike Donnellan
August 20, 2025
5
out of
5
rating by Mike Donnellan
"Many thanks to Josh Storey, Melissa Eldridge State Farm agency, and State Farm Insurance. Josh spent hours working with me to find the optimal combination of cost and coverage for our family. He's a pro and is great to work with. His efforts led to significant savings for us: our annual insurance cost, auto and home, is now over $1,100 less than before we switched carriers."
We responded:
"Mike, thank you for your kind words! I am thrilled to hear you had a great experience with our team. It's always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! Best regards, State Farm/ Melissa Eldridge Agency"
Wanda Stevens
August 19, 2025
5
out of
5
rating by Wanda Stevens
"I was very hesitant of doing my contact over the phone. But Shellby was very pleasant and assured me that she understood and everything was legit. Her personality came through the phone call."
We responded:
"Wanda, thank you for your kind words! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! Best regards, State Farm/ Melissa Eldridge Agency"
Markia Tarver
August 14, 2025
5
out of
5
rating by Markia Tarver
"She was great"
We responded:
"Markia, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Best regards, State Farm/ Melissa Eldridge Agency"
Tequila Jackson
August 11, 2025
5
out of
5
rating by Tequila Jackson
"I appreciate the support, care and experience of the agency in getting me my insurance."
We responded:
"Hello, thank you for the 5-star review! It was a pleasure helping you with your insurance needs, and I’m glad you felt supported by everyone in the office. If you ever need anything, we're here to help! Best regards, State Farm/ Melissa Eldridge Agency"
William mcghee
August 9, 2025
5
out of
5
rating by William mcghee
"Shelby @ Melissa Eldridge - State Farm Insurance Agency was amazing! Our interaction was arguably one of the best I've ever had with an insurance agent. She was knowledgeable and very informative on what parameters inside the policy fit me best. I greatly appreciate her time and effort spent with multiple times on the phone and computers down she still got it done! Shelby, you rock!"
We responded:
"William, thank you for your kind words! I’m thrilled to hear you had a great experience with our team. It’s always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! Best regards, State Farm/ Melissa Eldridge Agency"
Rich Levitt
August 7, 2025
5
out of
5
rating by Rich Levitt
"Melissa's team, especially Shelby could not have been more helpful. By far, the best agent I've ever had."
We responded:
"Rich, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! Best regards, State Farm/ Melissa Eldridge Agency"
Brooke Collins
August 5, 2025
5
out of
5
rating by Brooke Collins
"Shelby did an amazing Job at helping me with my new policy and saved us so much money."
We responded:
"Brooke, I’m happy to hear we could provide you with a positive insurance experience. Our team will continue to give you the best customer support as your positive feedback means so much to each of us. Best regards, State Farm/ Melissa Eldridge Agency"
Santonia Boyd
July 31, 2025
5
out of
5
rating by Santonia Boyd
"Mrs. Shelby was super kind, patient and helpful in this long process of getting my first car! She definitely made my first time experience great. 10/10 would recommend her to anyone!"
We responded:
"Santonia, thank you for your kind review and feedback about Shelby! My team and I will always work hard to make sure your customer experience is positive. Your recommendation means a lot to us! Best regards, State Farm/ Melissa Eldridge Agency"
Jessica
July 30, 2025
5
out of
5
rating by Jessica
"Got us sorted out quickly and so much better customer service than our previous insurance company!!!"
We responded:
"Jessica, thank you for the 5-star review! I'm so glad you had a great experience and appreciate your support. If you ever need anything, we're here to help! Best regards, State Farm/ Melissa Eldridge Agency"
Vernett Hines
July 21, 2025
5
out of
5
rating by Vernett Hines
"Shelby was so patient with me answering all my questions and following up after I held her off for about a month. And the best part is I’m saving over $300 a month now. I’m so happy with my switch to State Farm."
We responded:
"Thank you for the amazing review, Vernett! I'm beyond thrilled to hear that you've had such a great experience with our team. We truly appreciate you and are always here to assist you with your insurance needs. Thanks again for your kind words and support! Best regards, State Farm/ Melissa Eldridge Agency"
Sydney Bradley
July 18, 2025
5
out of
5
rating by Sydney Bradley
"Lauren was a great help on getting me set up and bundling my plan. I look forward to continuing working with them."
We responded:
"Thank you for your feedback, Sydney! We’re so pleased to hear that you feel supported by our team. Your kind words mean everything to us, and we’re here whenever you need assistance! Best regards, State Farm/ Melissa Eldridge Agency"
Jaden Garrity
July 18, 2025
5
out of
5
rating by Jaden Garrity
"Shelby helped me get my rates as low as possible and my vehicle insured as fast as possible, and got me approved for a decent life insurance policy!"
We responded:
"Thank you for your kind words, Jaden! Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any questions or need further assistance, please don't hesitate to reach out. Best regards, State Farm/ Melissa Eldridge Agency"
Jonathan McMullin
July 17, 2025
5
out of
5
rating by Jonathan McMullin
"Lauren helped us get our policies transferred from out of state. Solid work."
We responded:
"Jonathan, thank you for the 5-star review! I'm so glad to hear that you had a positive insurance experience with our team! Best regards, State Farm/ Melissa Eldridge Agency"
Brittany Williams
July 9, 2025
5
out of
5
rating by Brittany Williams
"I had an excellent experience with Shelby Ezell. She was very knowledgeable of all State Farm products and gave excellent advice to help protect my families home and auto. I am excited to be apart of the State Farm family!"
We responded:
"Thank you for taking the time to post a review of our office. We are happy to hear about your remarkable experience and Shelby was able to assist with your Auto, Home, and Life insurance needs. Our goal is to always exceed your expectations! If there is anything we can do to help, please don't hesitate to let us know. We hope to hear from your soon! Best regards, State Farm/ Melissa Eldridge Agency"
Kenzie Munger
July 8, 2025
5
out of
5
rating by Kenzie Munger
"Shelby was amazing to work with! She answered all my questions and helped me switch over my coverage the day I moved to Georgia. I highly recommend!"
We responded:
"Kenzie, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! Best regards, State Farm/ Melissa Eldridge Agency"
Faith Edgerton
July 8, 2025
5
out of
5
rating by Faith Edgerton
"Shelby was amazing! Made the process very easy and understandable for me as a new driver."
We responded:
"Our goal will always be to leave you with a satisfying experience, Faith! Thank you for taking the time to share this! Best regards, State Farm/ Melissa Eldridge Agency"
Sparkle Rainey (Sparkle)
June 17, 2025
5
out of
5
rating by Sparkle Rainey (Sparkle)
"I had a great experience. Shelby was super helpful and explained everything in detail. She made the process of getting insured for the first time smooth and easy!"
We responded:
"Our goal will always be to leave you with a satisfying experience, Sparkle! Thank you for taking the time to share this! Best regards, State Farm/ Melissa Eldridge Agency"
Yaremi Sanchez
June 13, 2025
5
out of
5
rating by Yaremi Sanchez
"100 % satisfied with the coverage and the price! Charlie was able to find me the best deal! Give him a call he will go above and beyond, excellent customer service! 👏🏼"
We responded:
"Yaremi, thank you for your kind words! I'm so glad to hear Charlie provided such great service. We truly appreciate your feedback and support. Best regards, State Farm/ Melissa Eldridge Agency"
Megan Stover
May 16, 2025
5
out of
5
rating by Megan Stover
"Shelby was amazing! After my home and auto insurance skyrocketed, a family member recommended Shelby and I couldn’t believe the quote she was able to work out for me! She helped bundle my home and auto and apply discounts to bring my rates to HALF of what I was paying before! She was very responsive via email and phone and explained everything in detail for me. I feel like I can finally have peace of mind with great coverage at a great rate!"
We responded:
"Our goal will always be to leave you with a satisfying experience, Megan! Thank you for taking the time to share this! Best regards, State Farm/ Melissa Eldridge Agency"
Tiffany Everhart
May 1, 2025
5
out of
5
rating by Tiffany Everhart
"Friendly and efficient."
We responded:
"My team and I are always thrilled to assist you with your insurance needs, Tiffany! Thank you for trusting us! Best regards, State Farm/ Melissa Eldridge Agency"
Kim
April 22, 2025
5
out of
5
rating by Kim
"My previous insurance wouldn't bundle my car and home. I contacted State Farm and worked with Cam to make the switch. He was able to bundle everything like I was looking for. The process was very simple, and he made it even easier with his upbeat attitude and excellent customer service. If you're looking for a good experience, give Cam a call!"
We responded:
"Thank you so much for the amazing review, Kim! I'm beyond thrilled to hear that you've had such a great experience with our team. We truly appreciate you and are always here to assist you with your insurance needs. Thanks again for your kind words and support! Best regards, State Farm/ Melissa Eldridge Agency"
Kristen Hobbs
April 16, 2025
5
out of
5
rating by Kristen Hobbs
"I have always been a loyal state farmer with all of my houses and cars. I recently was in the process of buying a house and was going to go with a different insurance company but I decided one last shot let me try to get a quote from a local state farm agent in rome. I sure am glad I did. He was able to give me a great quote on home and cars was super informative of what state farm covers compared to what some other insurances may cover. In the end I was and still am very happy I chose to have Josh as my local state farm agent. I highly recommend him if you need any type of insurance! Thank you for everything and glad I'm sticking to my loyalty!"
We responded:
"Kristen - Thank you for your feedback, we greatly appreciate your business! I'm super proud of my Team, and going the extra mile to provide remarkable service is what we do best! Welcome to the Rome area, we're happy to assist as you relocate your Auto and Homeowners policies to Georgia. If you ever need anything, please don't hesitate to reach out. Again, thank you for trusting us and for being a loyal customer of State Farm!"
Nikolai Rozanov
April 2, 2025
5
out of
5
rating by Nikolai Rozanov
"Great customer service. Friendly and fast."
We responded:
"Nikolai, thank you so much for choosing our agency, we're so happy to have you with us. - Melissa"