State Farm® Insurance Agent Melissa Eldridge
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stacey Mcmurray
February 26, 2026
5
out of
5
rating by Stacey Mcmurray
"My recent experience with Melissa Eldridge State Farm was exceptional. Aryn was very knowledgeable, kind, and patient which made my visit easy and enjoyable. I highly recommend this office for all your insurance needs. Thank you."
ANGELO ASKIA
February 25, 2026
5
out of
5
rating by ANGELO ASKIA
"I would just like to commend this representative for the efficient, proficient and professional manner in which she dealt with my issue. For the first time in my 2 year experience with State Farm i was rewarded with the opportunity to speak with someone who wad attentive and receptive to my issue. For the first time I was made to feel like I matter as a human being and not simply another client. I would implore State Farm to ask this woman to give them the details of my experience as it would require much more space then this space would allow. But know this she just saved you a valued client. Had it not been for her you would have lost both me and my mother's account. Thank you Yova. You are the epitome of great human relations management. I would refer all my police officer buddies and friends as well as family to you and you alone. Your integrity is unquestionable."
We responded:
"Angelo, thank you so much for taking the time to share such a thoughtful and powerful review. We truly appreciate your kind words and loyalty over the past 2 years. It means a great deal to hear that you felt heard, valued, and respected during your experience. That is exactly the standard of service we strive to provide for every client. Yova is an incredible part of our team and proud of the professionalism she brings to every interaction. We are grateful for the opportunity to continue serving you and your family. Thank you again for your trust! Kind regards, State Farm/ Melissa Eldridge Agency "
Yahaitsy Pineda
February 25, 2026
5
out of
5
rating by Yahaitsy Pineda
"Yovanka is always super helpful with any questions I have. Explains everything in details. Great customer service!"
We responded:
"thank you for the wonderful feedback! We are so happy to hear that Yovanka has been consistently helpful and thorough in answering your questions. We appreciate you being part of our agency and look forward to continuing to serve you. Kind regards, State Farm/ Melissa Eldridge Agency "
Reggie Taylor
February 22, 2026
5
out of
5
rating by Reggie Taylor
"Yovanka was great to work with while I was upgrading my coverage. She was knowledgeable and verified my request. It was a pleasure to find a person who took the time to understand my request and follow through to get the right answers."
We responded:
"Thank you for such a thoughtful review! I am so glad Yova could assist you with upgrading your coverage and make the process smooth and clear. It means a lot to know you felt heard and supported. We are always here whenever you need guidance or have questions! kind regards, State Farm/ Melissa Eldridge Agency "
Brianda Pineda
February 13, 2026
5
out of
5
rating by Brianda Pineda
"Yovanka helped me with my car insurance quote. She was very thorough and explained everything along the way. Thank you fornyour great customer service."
We responded:
"Thank you so much for your kind words! We are glad we could assist you with your auto insurance and make everything clear along the way. Providing thorough explanations and great customer service is always our goal. Kind regards, Melissa Eldridge State Farm Agency "
Ivone Pineda
February 13, 2026
5
out of
5
rating by Ivone Pineda
"I had such a great experience working with my State Farm agent Yovanka Pineda. She helped me set up both my car insurance and home insurance, and renter’s insurance and made the entire process simple and stress-free. Took the time to explain all my coverage options and made sure I understood everything before making a decision. I truly feel confident knowing I’m properly covered. Highly recommend if you’re looking for someone knowledgeable, responsive, and trustworthy!"
We responded:
"Thank you so much for this thoughtful review! It was truly a pleasure helping you set up your coverage. We always want our customers to feel confident, informed, and protected. We appreciate your trust and recommendation. We are always here whenever you need assistance! kind regards, State farm/ Melissa Eldridge Agency "
John White
February 10, 2026
5
out of
5
rating by John White
"This is the BEST State Farm! Aryn was extremely helpful and saved me a ton of money bundling things I didn't even know I could. Great job!"
We responded:
"Thank you, John! It means a lot to know you had a great insurance experience with us. Kind regards, State Farm/ Melissa Eldridge Agency"
Melvin Orellana
February 9, 2026
5
out of
5
rating by Melvin Orellana
"Aryn went above and beyond to help me answer all my questions and she was able to save me a lot of money in the process. Finally someone I can trust. I recommend Aryn at Melissa’s State Farm office, She is the best person for the job."
We responded:
"Melvin, thank you for your kind words! I’m thrilled to hear that Aryn was able to help answer all your questions and provide the support you needed. We’re proud to have her on our team, and it means a lot to know you feel confident working with her. Your recommendation is greatly appreciated! Kind regards, State Farm/ Melissa Eldridge Agency"
John Hickman
January 28, 2026
5
out of
5
rating by John Hickman
"Agent was very Professional, Knowledgeable, and friendly."
We responded:
"Thank you, John! Wendy appreciates your kind words! It means a lot to know you had a great insurance experience with us. Kind regards, State Farm/ Melissa Eldridge Agency"
Jerman Alexis
January 15, 2026
5
out of
5
rating by Jerman Alexis
"Excelente servicio. Muy buen acompañamiento y muy bien explicado. Recomedada 100%"
We responded:
"Jerman, ¡Muchas gracias por tu comentario! Nos alegra saber que el servicio y la explicación fueron claros y útiles para ti. Agradecemos mucho tu recomendación y tu confianza en nuestra agencia. Kind regards, State Farm/ Melissa Eldridge Agency"
John
December 8, 2025
5
out of
5
rating by John
"Easy to deal with, saved money"
We responded:
"Thanks so much for the kind words, John! We’re thrilled you had a great insurance experience and really appreciate you taking the time to share it. Kind regards, State Farm/ Melissa Eldridge Agency"
Tannika King
November 12, 2025
5
out of
5
rating by Tannika King
"I was recently rear-ended in a not-at-fault accident and have been going through the process of filing the claim to have the car repaired, etc. Yesterday, I contacted Melissa because the State Farm claims department had provided some confusing information in regard to recovering my expenses. Melissa called me right away and got the claims department on the phone to clear everything up. The process, which had been dragging out, was resolved the same day, and claims contacted the other driver's insurance to have a repair refund check sent to me. While Melissa has several employees, I appreciate the fact that she will personally get involved to ensure that her clients' issues are resolved quickly."
We responded:
"Tannika, thank you for sharing your experience! I’m glad I could step in and help get everything resolved quickly for you. Our goal is always to make the claims process as smooth and stress-free as possible, and I’m happy we could get it taken care of the same day. We truly appreciate your kind words and are grateful to have you as a customer. Kind regards, State Farm/ Melissa Eldridge Agency"
Shawn Parks
October 23, 2025
5
out of
5
rating by Shawn Parks
"Spoke with Charlie Diaz, initially I had started an online policy but didn’t close out on it because the policy effective date wouldn’t be current. Charlie ended up saving me money and adding additional services I didn't think I could afford while ensuring my policy would be effective the day I paid! Call them today and ask for Charlie! He’s a very friendly guy and you will not be disappointed with the outcome!"
We responded:
"Thanks so much for sharing! I’m glad Charlie could help and make everything easy for you. We really appreciate your kind words! Kind regards, State Farm/ Melissa Eldridge Agency"
Heather Floyd
September 19, 2025
5
out of
5
rating by Heather Floyd
"Joshua was absolutely incredible to work with! I had originally called to confirm when my car insurance policy was scheduled to start, but he was able to also help me get a better understanding of bundling my home and auto. Usually I'm immediately turned off by this and get irritated, but he explained it in such a kind way, never felt forceful, and walked me through what all was covered and by how much. He helped me understand what to expect once I switched my insurance and made sure that I never felt shameful or stupid for not knowing some things about what all goes into home insurance, escrow, refunds, etc. I very much enjoyed getting to talk with him."
We responded:
"Heather, thank you so much for sharing your experience! I'm thrilled to hear Joshua was able to guide you through the process with kindness and patience. We believe insurance should be clear and comfortable, and it's great to know he made that happen for you. We appreciate you and are always here to help with any questions you have! Kind regards, State Farm/ Melissa Eldridge Agency"
Mary Walker
August 29, 2025
5
out of
5
rating by Mary Walker
"Absolutely thrilled with the representative, CeCe Shepherd, at the office. She was extraordinarily helpful, patient, respectful and thorough. I asked a lot of questions, and she answered and explained everything to my satisfaction. I could not have been more pleased with the encounter."
We responded:
"Thank you so much for the thoughtful review, Mary! I'm so glad to hear CeCe took great care of you. We appreciate your taking the time to share your insurance experience and are always here if you need anything! Kind regards, State Farm/ Melissa Eldridge Agency"
Ashley Salyers
August 22, 2025
5
out of
5
rating by Ashley Salyers
"Customer service was great. Quick, efficient and most important my policy is now affordable. Thank you"
We responded:
"Ashley, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! Best regards, State Farm/ Melissa Eldridge Agency"
Mike Donnellan
August 20, 2025
5
out of
5
rating by Mike Donnellan
"Many thanks to Josh Storey, Melissa Eldridge State Farm agency, and State Farm Insurance. Josh spent hours working with me to find the optimal combination of cost and coverage for our family. He's a pro and is great to work with. His efforts led to significant savings for us: our annual insurance cost, auto and home, is now over $1,100 less than before we switched carriers."
We responded:
"Mike, thank you for your kind words! I am thrilled to hear you had a great experience with our team. It's always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! Best regards, State Farm/ Melissa Eldridge Agency"
Wanda Stevens
August 19, 2025
5
out of
5
rating by Wanda Stevens
"I was very hesitant of doing my contact over the phone. But Shellby was very pleasant and assured me that she understood and everything was legit. Her personality came through the phone call."
We responded:
"Wanda, thank you for your kind words! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! Best regards, State Farm/ Melissa Eldridge Agency"
Markia Tarver
August 14, 2025
5
out of
5
rating by Markia Tarver
"She was great"
We responded:
"Markia, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Best regards, State Farm/ Melissa Eldridge Agency"
Tequila Jackson
August 11, 2025
5
out of
5
rating by Tequila Jackson
"I appreciate the support, care and experience of the agency in getting me my insurance."
We responded:
"Hello, thank you for the 5-star review! It was a pleasure helping you with your insurance needs, and I’m glad you felt supported by everyone in the office. If you ever need anything, we're here to help! Best regards, State Farm/ Melissa Eldridge Agency"
William mcghee
August 9, 2025
5
out of
5
rating by William mcghee
"Shelby @ Melissa Eldridge - State Farm Insurance Agency was amazing! Our interaction was arguably one of the best I've ever had with an insurance agent. She was knowledgeable and very informative on what parameters inside the policy fit me best. I greatly appreciate her time and effort spent with multiple times on the phone and computers down she still got it done! Shelby, you rock!"
We responded:
"William, thank you for your kind words! I’m thrilled to hear you had a great experience with our team. It’s always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! Best regards, State Farm/ Melissa Eldridge Agency"
Brooke Collins
August 5, 2025
5
out of
5
rating by Brooke Collins
"Shelby did an amazing Job at helping me with my new policy and saved us so much money."
We responded:
"Brooke, I’m happy to hear we could provide you with a positive insurance experience. Our team will continue to give you the best customer support as your positive feedback means so much to each of us. Best regards, State Farm/ Melissa Eldridge Agency"
Santonia Boyd
July 31, 2025
5
out of
5
rating by Santonia Boyd
"Mrs. Shelby was super kind, patient and helpful in this long process of getting my first car! She definitely made my first time experience great. 10/10 would recommend her to anyone!"
We responded:
"Santonia, thank you for your kind review and feedback about Shelby! My team and I will always work hard to make sure your customer experience is positive. Your recommendation means a lot to us! Best regards, State Farm/ Melissa Eldridge Agency"
Jessica
July 30, 2025
5
out of
5
rating by Jessica
"Got us sorted out quickly and so much better customer service than our previous insurance company!!!"
We responded:
"Jessica, thank you for the 5-star review! I'm so glad you had a great experience and appreciate your support. If you ever need anything, we're here to help! Best regards, State Farm/ Melissa Eldridge Agency"
Vernett Hines
July 21, 2025
5
out of
5
rating by Vernett Hines
"Shelby was so patient with me answering all my questions and following up after I held her off for about a month. And the best part is I’m saving over $300 a month now. I’m so happy with my switch to State Farm."
We responded:
"Thank you for the amazing review, Vernett! I'm beyond thrilled to hear that you've had such a great experience with our team. We truly appreciate you and are always here to assist you with your insurance needs. Thanks again for your kind words and support! Best regards, State Farm/ Melissa Eldridge Agency"